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Our innovations

Separation

CAPTURE USAGE AS CLOSE TO REALITY AS POSSIBLE

Our immersive approaches reveal real product usage, consumer feelings, and behaviors in authentic conditions.

  • In-home or real-life tests
    Observation of the product in its natural context (consumer’s home, restaurant, bar…), enriched with feelings, photos, and usage diaries.
    → At the consumer’s home or on site (restaurant, bar, etc.)
    → Combination of closed-ended questions, spontaneous verbatims, photos, and consumption/use diaries

  • Reconstructed environment tests
    Realistic and controlled setup: kitchens equipped with cameras, modular rooms, replicated locations or shelves.

UNLOCK THE DRIVERS OF CONSUMER EXPERIENCE

At Actalia Sensoriel, we go beyond preferences or sensory performance. Thanks to our proprietary method, we measure the complete product experience: sensory, emotional, and cognitive — to identify the levers that make it engaging and memorable.

Illustration SENSORY EXPERIENCE

SENSORY EXPERIENCE

Product perception through the five senses (taste, smell, texture, visual appearance, touch).

Illustration EMOTIONAL EXPERIENCE

EMOTIONAL EXPERIENCE

Emotions triggered during interaction with the product: pleasure, surprise, frustration, disgust, etc.

Illustration COGNITIVE EXPERIENCE

COGNITIVE EXPERIENCE

Usage, practicality, product understanding, perceived benefits, effort required for preparation or manipulation.

Consumer Experience Score

Why?

  • Measuring consumer experience goes beyond simple preferences or sensory performance.
  • It makes it possible to understand how the overall experience is built,
  • To identify the components that differentiate products and consumer profiles,
  • To measure the impact of each dimension for each individual, and to identify relevant levers of action to optimize the experience according to the target

How?

  • Want to know more? Contact us!

DECODE GESTURES AND BEHAVIORS

The way a product is used has a significant impact on how it is perceived and how effective it is felt to be. Using our unique artificial intelligence model, we analyze consumer gestures on a large scale in our sensory booths equipped with cameras.
This exclusive technological solution will meet your innovation, ergonomics, and user experience challenges. It will help you design the most suitable products, packaging, and recommendations for use.
The advantages and specific features of the method:

Illustration DECODE GESTURES AND BEHAVIORS
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Gesture observation and categorization

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Consumer segmentation based on gesture behavior

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Analysis of the impact of gestures on product preferences and sensory perceptions

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Proprietary AI-based technology

UNLOCK EMOTIONS

Emotions shape product acceptance. Our emotional approaches capture and compare feelings, validate your claims, and guide your developments toward the target emotion.

Illustration UNLOCK EMOTIONS

To meet your objectives, we have developed proprietary tools tailored to each product category:

  • Custom and exclusive emotional questionnaires
    – Emotions tailored to each category (food, cosmetics…) to capture precise and relevant feelings.
    – Intuitive verbalization, structured and nuanced measurement of experienced emotions.
  • Emotion / sensory coupling
    – Highlighting links between sensory characteristics and emotions to guide formulation and positioning.
  • Pairing with implicit measurements (written/oral verbatim)

ACTIVATE YOUR PRODUCT BENEFITS

  • Identify sensory drivers
    Analysis of the links between sensory characteristics (texture, color, smell, taste…) and the perception of functional or emotional benefits.

  • Model the sensory impact on perceived benefits
    Identification of the sensory levers that activate a product benefit, and those that may blur or inhibit the expected perception.

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A project, a question, an idea to test?
Our team is here to guide you in defining the right approach and selecting the most suitable tools.

Contact an Actalia Sensoriel expert